Pocket WiFi FAQ
Everything you need to know about pocket wifi for Japan.
Frequently asked questions
eSIM vs Pocket WiFi: which should I choose for Japan?
Choose an eSIM if you travel solo and want convenience—no extra device to carry or charge. Choose Pocket WiFi if you travel in a group (share one device), need guaranteed unlimited data, or your phone does not support eSIM.
How do I pick up and return the Pocket WiFi device?
Most providers offer airport pickup at counters or post office boxes. Some deliver to your hotel. For returns, you typically drop the device in a prepaid envelope at any post office or airport mailbox before your departure.
How many devices can connect to one Pocket WiFi?
Most pocket WiFi devices support 5-10 simultaneous connections. This means your travel group can share one device for phones, tablets, and laptops. Keep in mind that more connected devices may reduce individual speeds.